We shows empathy in a proactive move towards travelers affected by the disruption caused by the Mt. Raung Volcano ashes.
Hotels in South Kuta Beach (along Kartika Plaza Street and Wanasegara Street) stand together with the travelers affected by the disruption caused by the Mt. Raung Volcano ashes and, unlike other some destinations, do not wish to take advantage of the unfortunate situation.
The hotels suggest great empathy towards all travelers and provide the following guidelines:
For passengers that need to extend their stay, the Best Available Rate (also known as BAR) is proposed when requests are made directly to the hotel.
For passengers that cannot come to Bali, no cancellation fee or penalty is applied at all. We will, however, suggest passengers to re-book their stay (based on availability and rates during new requested period) if traveling to Bali is still desired in near future.
We looks forward to a better situation that will allow all travelers to enjoy their trip to and from the island in a non-disruptive environment. Be assured that you always have flexibility and the best deals whenever you need it!
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